FAQs

If you have any questions that you can't answer through our FAQs, don't hesitate to contact our team.

What is a QR code?

A QR code, or Quick Response Code, is a modern barcode that can be quickly scanned with a mobile device to access information instantly.

What are QR codes useful for?

How do you read a QR code?

What is the difference between a static QR and a dynamic one?

Can a static QR code be converted to a dynamic one or vice versa?

How can I generate my own QR code?

Can the reading of a QR code fail?

How can I design my own QR code?

Can I customise the text of the QR?

Can I change the size of my QR logo?

Can I edit my QR code?

Can I check that my QR code is working correctly?

Why aren't my QR codes working?

What data is collected in dynamic QR scans?

How do I download my QR code?

How do I print my QR code?

How many plans are there and how are they different?

Is there an extra charge in addition to the price of the plan?

What payment methods does QR-Factory accept?

Can I change or update my payment method?

Where can I update or change my VAT number?

Where can I download my invoices?

When can I start using the purchased plan?

How long does my subscription last?

Is my subscription renewal automatic?

How do I cancel my subscription?

What happens to my QR codes if my subscription is cancelled?

Do you offer refunds for unused subscription periods?

How long is the trial period?

What type of access does the trial period give me?

Can the trial period extend?

Can I use the QR codes generated in the trial period for commercial purposes?

Should I cancel the trial period if I am not going to continue using the platform?

What about my QR codes once the trial period ends?

QRFactory is a trading name of Blue Ocean Ecom Limited, Co. Number 13498557.

QRFactory, Formby Lane, Lancashire,
UK, L39 7HG